Categories
General

New Mobile App Features

We are constantly looking for ways to improve our shopping experience. And now we have added some exciting new mobile app features.

Don’t have our mobile app on your phone? Here are the links to get it!

Download on the App Store
Get it on Google Play

Integration with Golden Beans Rewards

We have our Golden Beans Rewards program now fully integrated into our Mobile App and now you can check your rewards balance in the Account settings. And you can get additional Golden Beans by sharing your personal referral link right in the app. Your rewards are now right next to your order history and your subscriptions management.

Check your Golden Beans Rewards in the My Account Page

Redeeming your rewards is now also much easier. You can redeem your Golden Beans right during checkout by clicking on the rewards icon in the upper right and choosing your rewards coupon.

Redeem rewards directly in the cart

Faster checkout and easier to select local pickup

We have streamlined the checkout process for you and now you will be taken directly from the cart to the checkout without having to go through several steps. On the checkout page you then can select shipping or local pickup, choose your shipping address, payment option and your order will be right on the way to you.

Just remember when selecting local pickup you can only use the normal Checkout process or Shop Pay for Express Checkout. Currently Apple Pay and PayPal will not allow local pickup as a delivery option.

Have any suggestions for new Mobile App features?

If you have any suggestions for new features or things you would like us to improve in our mobile app, let us know. You can always send an email to info@ticoroasters.com. Or just leave a comment here on this blog post.

We would love to hear what we can do to make your experience with Tico Coffee Roasters a truly unique experience.

Categories
Coffee General

Celebrating International Women’s Month

Celebrating the trailblazers, the fighters, the loving, the nurturing, the teachers, the activists, the humorous, the rebels, and all women around the world.

As much as we make progress, there is still disparity and barriers that need to fall for women to be fully accepted and valued. This is a conscious and constant work that requires our full participation. 

The coffee world is one of those industries where still a lot needs to be done, to change the unconscious bias against women. This is the reason why we have created a coffee set to share more about women leaving their mark in the coffee industry.

We also will donate part of the profits to the International Women In Coffee Alliance. This is a non-profit that empowers women in the international coffee community to achieve meaningful and sustainable lives; and to encourage and recognize the participation of women in all aspects of the coffee industry.

My ask to you is, that you keep sharing with your network about the work we do to increase our purchases from women farmers. That you share about the invaluable work these women are doing at origin, and last but not least, share the choices they are making by dedicating their lives to learn, work and protect the legacy of their families.

Tag us on your post in social media with @ticoroasters #ChooseToChallenge to celebrate International Women Month!


Tico Roasters App users get early access!!

Starting today all our app users will have the opportunity to purchase the International Women’s Month coffee set FIRST.

The general public can purchase the set starting on Wednesday March 3rd, 2021.

With the app you will get early access to new product releases, special app only promotions and be the first to know about the latest news, new releases and tips about coffee and tea. You can download it on the Apple App Store and the Google PlayStore, just search for Tico Coffee Roasters and let the magic happen.

Download on the App Store
Get it on Google Play

This coffee set is a tribute to women. You will find two coffees from Costa Rica and one from Mexico.

Finca San Luis is a fully washed coffee from the famous Tarrazu region in Costa Rica, produced by Daniela Gutierrez and her family. 

Helsar Santa Lucia Patio Helsar comes from the West Valley region in Costa Rica. Produced by Mariana Perez and her family. This is an impressive natural coffee.

Bella Vista Mayan Women comes from highlands of Chiapas, Mexico. Produced by a group of over 70 indigenous women farmers, exported and distributed by Rosalba Cifuentes of Mayan Harvest. 

Did you know that Tico Coffee Roasters is a woman owned business?

If we haven’t met yet, my name is Mariana 🙂 I was born in the coffee lands in Costa Rica. I grew up smelling the scent of the coffee flowers that bloomed with the first rain in April and the sweet aroma of the picked coffee cherries during the harvest season that started around November every year.

That beautiful landscape and the freedom we all had, the friendships, sharing amongst family and neighbors. Eating lunch under a tree in the farm while telling jokes, and sharing that anticipated cup of coffee in the afternoon; are memories that will forever live in my mind and my heart.

This is what Tico Coffee Roasters is about. The unique experience that empowers, protects and nourishes lives from farm to cup.

Categories
General

Happy New Year and may your cup always be full

We all made it to 2021!

We woke up with hope, positivity and faith of new beginnings, more unity and health for everyone. 

Is our deepest wish that you have an amazing and healthy year, with fun moments to share with friends and family and that our awareness, and love in and for humanity grows stronger. 

We want to thank you for all your support and messages during these though times. But hey! Now only looking forward!

Happy New Year!

Categories
General

Curbside Pickup Orders now available in the mobile app

The Tico Coffee Roasters Mobile App is available in the Apple App Store as well as in the Google Play Store.

Tico Coffee Roasters App on the Apple App Store for iOS devices
Tico Coffee Roasters App on the Google Play Store

How do I place a curbside pickup order in the Mobile app?

Categories
General

Local curbside pickup now available for online orders

Starting May 4, 2020 we are offering local curbside pickup for online orders directly at our Roastery in Campbell, CA.

Tico Coffee Roasters Curbside Pickup

Local curbside pickup times are Monday to Friday from 10 am to 2 pm and we typically have your order ready within an hour after the order is placed online.

How does it work?

Categories
General

We are making Shipping Carbon Neutral

Staying true with our values and our philosophy, we want to do our part to reduce the impact our business has on climate change. We are now making shipping carbon neutral.

We are proud to announce a new partnership with Pachama which allows us to neutralize the shipping emissions that contribute to climate change. What that means for you, you are now supporting an environmentally-friendly business that invests in sustainability initiatives to counteract the environmental impact of shipping with your order at Tico Coffee Roasters.

We are offsetting the total emissions generated by our shipped orders and offset them by contributing to acquiring carbon credits for forest protection initiatives to neutralize the impact. This will make every order shipped carbon neutral.

Categories
General

Golden Beans Rewards Program

Rewarding you is our favorite thing to do! With the new Golden Beans Rewards program you will get rewarded for all the things you already do.

Categories
General

Moving from Magento to Shopify

We just completed our move from Magento to Shopify over the Holiday’s and wanted to share some of our learnings and our migration experience.

About Tico Coffee Roasters and our online setup

Tico Coffee Roasters is a boutique coffee roaster, that craft roast sustainable, exclusive and unique Grand Cru coffees in very small batches and imports only the finest teas guaranteeing product freshness and consistency.

Our focus as a business has been mainly around Wholesale, but over the last few years we also have established a large following through our Online Retail on our own website – https://www.ticoroasters.com – as well as on our presence on Amazon.

Reasons for the Move from Magento to Shopify

We have been using Magento for several years and have been happy with it, but what we have learned over the last few years is requires significant effort and programming to keep the system updated and smooth running.

Categories
General

Roast Logging with Artisan Visual Scope for better Quality Control

UPDATE: We have since this post originally appeared, changed out roast logging system from Roast Logging with Artisan Visual Scope to Cropster and no longer use Artisan Visual Scope. We keep this post in our blog as it is serving for several people as a good entry point how to implement a free roast logging solution.

We here at Tico Coffee Roasters have long been focusing on providing only the best coffees and most exclusive teas for a truly unique experience. All our coffees have been handcrafted since day one and we have kept a full roast log of every single roast to ensure consistency and the best possible quality of our coffee beans.

We are taking this now to a new level by adding a fully automated logging system to our roastery. We have been researching for quite a while to find the perfect system for our needs and have finally installed our brand new roast logging system based on the Artisan Visual Scope Software  created by Marko Luther in Munich, Germany. And it is truly just coincidence that our roast master is also from Munich, Germany.